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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-03-2018 10:23 PM

HP Recommended
Product: HP Envy 4500

My HP Envy 4500 printer is saying that my new color 61 HP print cartridge needs to be replaced. It’s never been used. The error message occurred once I installed the new cartridge. After powering the printer off and on, the same message occurred. It’s deffinantly the cartridge because once a reinstalled the old cartridge there was no issue. What should I do? With the price of ink I hate to waste it. It’s a bit frustrating. 

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