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HP Recommended
Envy x360
Microsoft Windows 10 (64-bit)

Purchased a 15" Envy x360 about two weeks ago and am noticing that the battery drains even when the laptop has been shut down.  For example, last night I powered off at 97% battery life.  One day later I started the laptop and noticed the battery life was at 93%.  I do not understand how the battery can lose this much life in 24 hours when powered off.  Since the computer is well within its warranty period, should I simply return it or at least request a replacement battery?   Thanks in advance for your advice.

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