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12-23-2018 05:47 PM
Product: ENVY m6-k125dx
Hi all, have an HP ENVY TouchSmart m6-k125dx. It will turn on for about 10 seconds then shuts off. The power and Wifi lights will come on, I can hear the HDD spin up, and the CPU fan is running. The screen doesn't come on. After about 10 seconds it shuts off. Charging port light is orange while plugged into the adapter. Have tried removing the battery, RAM, and CMOS battery for several minutes and then reconnecting. Battery is slightly bloated. Have tried to turn it on with the battery disconnected as well. Any idea what's going on? Further things to try?
Thanks
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