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‎12-27-2018 05:49 PM

HP Recommended
Product: HP Scan Software Full
Operating System: Microsoft Windows 10 (64-bit)

I upgraded a computer from windows 7 pro to windows 10 pro and the HP scan utility from the full installer is now missing allits text from the screen.  If functions properly and when you hover over the scan types it tells you what they are.  When I ininstalled it and tried to reinstall got a 1603 error.  Was able to reinstall by logging into another user account and then the installer installed fine.  Prints fine also.  All the other settings etc. appear as normal.  Already tried reinstalling adobe flash.  Reinstalled al lthe fonts from another windows 10 computer.

 

Besides doing a clean install of the windows 10 and then reinstalling all the programs for the computer is there anything else to try?

 

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