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‎01-02-2019 12:46 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: macOS 10.14 Mojave

My control panel does not have a ePrint button. To try to enable web services, I click the "Apps" button on the control panel. The screen that pops up is entitled "Enable Web Services. The three things it then lists is: 1. Web Services Not enabled. 2. Make sure the printer is connected to your network and the internet. (It is). 3. Accept terms blah blah blah. I click YES. It then asks if I want auto update. I click YES. It posts the HP logo, thinks for about 3 seconds and then posts the screen entitled UNSUCCESSFUL.  Web Services (ePrint and Apps) could not be enabled.

 

That's it. there's a Enter Proxy button and a retry. Retry fails again. and again. etc. Enter Proxy asks for Web Proxy Authentication, a username and a password. I'm guessing and enter my email and iMac log on password. Then it asks for IP address which I assume is the printer IP address assigned by my router. Then it asks for the port. I have NO idea here, so I entered 1. This obviously fails or I wouldn't be posting this question.

 

Help.......

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