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‎01-03-2019 08:13 PM

HP Recommended
Product: Photosmart C4795
Operating System: Microsoft Windows 10 (64-bit)

Unable to connect printer after moving and trying to connect to new router. Made sure all firmware and updates are applied. Works fine when connected by USB but I NEED this to be available on my laptop wirelessly for work. I have unplugged the printer connections from the wall and my computer (printer is plugged straight into the wall, not a surge protector) and restored network default settings. When I turn on the wireless it becomes a solid blue after 2 blinks or so, I believe it is holding onto my previous wireless network. Also, it might be that the wireless radio is no longer working properly as it is 9 years old but help is appreciated! Please help with directions for a factory/hard reset. i have found other threads that are similar to my concern and it seems like those instructions have helped them as well.  TIA!

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