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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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01-04-2019 11:39 PM
Product: OfficeJet 5258
Operating System: Microsoft Windows 10 (64-bit)
Looking for help on how I can improve the resolution. The first image is on my new OfficeJet (Item Type=Photo, Page Size=4x6 (then slightly cropped), Color Mode=Color 24 bit RGB, 600DPI). The 2nd image is on my previous scanner which I don't have as it was totalled in a recent house fire. Any ideas on what settings I could change to get to the previous quality? Thanks for your time!
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