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HP Recommended
OfficeJet 5258
Microsoft Windows 10 (64-bit)

Looking for help on how I can improve the resolution.  The first image is on my new OfficeJet (Item Type=Photo, Page Size=4x6 (then slightly cropped), Color Mode=Color 24 bit RGB, 600DPI).  The 2nd image is on my previous scanner which I don't have as it was totalled in a recent house fire.  Any ideas on what settings I could change to get to the previous quality?  Thanks for your time!

img004.jpg
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