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‎01-11-2019 08:24 AM

HP Recommended
Product: HP OfficeJet Pro 6968
Operating System: Microsoft Windows 10 (64-bit)

I have successfully connected this OfficeJet Pro 6968 for a year to my home network. One day the internet got disconnected and I had to reset, and the printer was disconnected and would not reconnect. My error says "Your HP printer is unable to connect to your wireless router. MAC address filtering may be anabled on your wireless router which can prevent your HP printer from connecting to your wireless network during setup." 

 

I have already checked the MAC filtering and it is not enabled, so that should not be the issue. The printer simply won't connect to the network anymore.

 

Any help would be appreciated!

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