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HP Deskjet 3755
macOS 10.14 Mojave

I have an HP Deskjet 3755 All In One printer but it won't print any kind of documents or pdf file. It will only print images. My sister was printing something from her computer while i wasn't home so i have no idea what she did. I didn't even know until days later i turned on my printer to print a document i needed but it ketp re-printing her document instead. I thought i fixed the problem because it stopped re-printing her document but now it won't print any documents or make copies. It'll only print images now. Please can someone help me. I need to print some important documents soon.

 

I did also switched the cartridges too so I don't know if that has anything to do with the printing problem. Maybe it's not place right. I don't know. Also when i change my presets the printing changes too but still won't print documents. Only images.

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