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‎01-22-2019 10:39 AM

HP Recommended
Product: HP OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

For the past 3 days I've been receiving "error code 0x80xxxxxxx" messages when trying to print.

Today the error code has again changed digits.  The full error message reads "your printer has experienced an unexpected configuration problem 0x80040003".

 

All the info I can find says to delete & reinstall software & drivers.  We've done this -- 3x's, we've used the scan Dr, we've used virutal diagnostic - NOTHING works.  Anyone have a soution?  TIA

 

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