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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-25-2019 12:08 PM

HP Recommended
Product: HP Photosmart 5520
Operating System: Microsoft Windows 10 (64-bit)

My HP Photosmart 5520 has stopped scanning.  The printer works fine, but it won't scan either from the computer or from the copy function.  I have reinstalled the drivers several times and have followed the HP doctor but still no response for scanning.  I would be grateful for any advice please.

 

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