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HP Recommended
HP Envy X360
Microsoft Windows 10 (64-bit)

Hi,

My Laptop model is  hp-envy-x360-13-ag0035au.

Earlier the vega 8 was 1 GB of video memory but now it is having 2 GB memory.

Because of this I am facing problems with Ram Memory.

Only 6 GB is available to use.

Is there any way to limit the usage of Vega 8 memory to 1 GB ? I don't play games or use any video/photo editing software.

Also, is it possible to upgrade the ram from Authorized HP Service centre ?

 

Help Appreciated.

 

Ram.png

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