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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
01-29-2019 08:59 PM
Operating System: macOS 10.12 Sierra
Printer was working fine earlier today, then got a few pages that were streaky, now no black at all when i print a document from my Mac, ipad, or iphone.
It will print black/white or color copies.
I have: reinstalled drivers, done a hard restart on printer, restarted computer, disconnected and reconnected wifi, removed the printer and reinstalled, and checked for updates on printer. HP ink levels are 1/2 or better for all colors.
Unless someone has another suggestion, I am out of ideas.
Please help!
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