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macOS 10.12 Sierra

Printer was working fine earlier today, then got a few pages that were streaky, now no black at all when i print a document from my Mac, ipad, or iphone.  

It will print black/white or color copies.

I have: reinstalled drivers, done a hard restart on printer, restarted computer, disconnected and reconnected wifi, removed the printer and reinstalled, and checked for updates on printer.   HP ink levels are 1/2 or better for all colors.

Unless someone has another suggestion, I am out of ideas.

Please help!

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