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‎02-04-2019 09:14 PM

HP Recommended
Product: HP Officejet Pro 8625
Operating System: Microsoft Windows 10 (64-bit)

I have a persistent error that won't go away on the Officejet Pro 8625.  Paper Jam:  The original is jammed int the automatic document feeder (ADF).  Open the ADF cover, remove and reload the original, and then try again.  There is nothing jammed in the ADF and nothing will feed.  I can only use the printer by using the software on my computer because the screen on the printer never changes and I cannot clear the error.  Any one have any idea of how to fix this?

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