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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-06-2019 08:14 AM

HP Recommended
Product: HP Spectre x360 ap0033dx
Operating System: Microsoft Windows 10 (64-bit)

I just purchased an HP Spectre x360 Gem Cut 13 (ap0033dx) with the Sure View Integrated Privacy Screen and have noticed that the display has a VERY limited viewing angle (especially vertically). It's so bad that it's almost impossible to see the screen in full brightness from top to bottom. Very annoying and not in keeping with a top-tier laptop.

 

This isn't an issue with the privacy screen (at least it doesn't appear to be...the privacy screen seems to work fine when I toggle it on and off).

 

Has anyone else noticed this and if so do the other two display options behave similarly? I don't recall this having been an issue while in the store checking out the display model.

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