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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎02-07-2019 09:56 AM

HP Recommended
Product: Envy 5540
Operating System: Microsoft Windows 10 (64-bit)

Hi I have been trying to scan from my Envy 5540 to my computer and keep being told that my scanner is in use when it is not! I can print okay from the PC but have not been able to scan or it appears photo copy!

 

I have set the printer up again, removed it from the PC and reinstalled and downloaded software and drivers from the HP site all to no avail. 

 

I am not sure if I am just being dense and am missing something or if my printer is Kaput!

 

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