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‎02-13-2019 04:43 AM

HP Recommended
Product: Envy Photo 7130
Operating System: Microsoft Windows 10 (64-bit)

I can no longer print out in clour.  Using the HP scan and print doctor I keep getting a message telling me the printer is out of paper (it is NOT) and if this is not the fault then the pickup roller need cleaning, but I don't know how! I can't see any means of doing this short of finding an engineer.  The printer is still within it's six months warranty to get a replacement, but I would prefer not to go down that route as John Lewis I know, will be difficult and resist.

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