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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-16-2019 02:33 PM

HP Recommended
Product: OfficeJet 6958
Operating System: macOS 10.14 Mojave

6958 not printing black. Problem started when I replaced factory-installed black carteridge with new HP cartridge. Have tried cleaning the printhead, resetting the printer, firmware is up to date, have cleaned the contacts. Anything else to try?

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