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‎02-19-2019 09:32 PM - edited ‎02-20-2019 03:29 AM

HP Recommended
Product: HP Laptop 14-bp0xx
Operating System: Microsoft Windows 7 (64-bit)

Hello i have a problem with my laptop keyobard, it is suddenly mistyping when i press some key like:

q become qe (pressinq e key also result in the same output)

a become ad (pressinq d key also result in the same output)

z become zc (pressinq c key also result in the same output)

1 become 13 (pressinq 3 key also result in the same output)

capslock become capslock+f1 (pressinq f1 key also result in the same output)

i thought it was a driver/OS related problem, so i check on two different OS (windows 7 and 10) and both of them having the same issue. 

can someone assist me to fix this problem?

 

thank you 🙂

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