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‎03-04-2019 01:12 PM

HP Recommended
Product: Envy 5030
Operating System: Microsoft Windows 10 (64-bit)

5030 prints sometimes, but then not the next day.  5030 correctly connected to network.  I have tried both Microsoft print and HP Envy diagnostics - both seem to detect printer some of the time, but not others.  I have downloaded and installed Envy Full Webpack and re-installed a number of times.  Sometimes works for a while, then 'printer offline' status appears.  Perhaps related to Spooler as printer makes noises when job is sent, but then stops and does not print.

I have tried all the suggestions concerning Windows 10 updates, but no joy.  Tried HP Print Doctor with same results.

Printer works fine from Android devices.

Is there a magic cure, or do we just have to wait for HP to update drivers to match updated W10?

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