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‎03-08-2019 12:44 PM

HP Recommended
Product: HP OfficeJetPro 8715 All-in-One
Operating System: Microsoft Windows XP

I replaced all the 952 cartridges in my HP OfficeJetPro 8715 All-in-One but still get the "Empty Cartridges must be replaced message". In a different thread, I saw some advice.  So, I removed all the new cartridges, the USB cable, and unplugged the power cord at both ends and waited 5 minutes.  When I reconnected everthing, I still got the replace cartridge message.  What is going on here?

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