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‎03-11-2019 08:41 PM - edited ‎03-11-2019 09:03 PM

HP Recommended
Product: pavillion HPE
Operating System: Microsoft Windows 10 (64-bit)

I have a laserjet P1102w that I need to reinstall the driver.  I download the file and open it and it extracts and then nothing happens.  I google that question and it took me here to others that had the problem and their solution was to go to the temp folder and find the latest 7z file and open the hpsetup.exe file.  That doesn't exist in either of the 7z files I have.  No setup exe files.  I tried doing this several days ago so I had two 7z files.and am just getting back to it with the same bad results.

 

I have also uninstalled my printer and the drivers that were in the computer previously and rebooted.

 

TIA for any help.

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