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‎03-23-2019 07:17 AM

HP Recommended
Product: DeskJet 3720 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi there.

 

Recently my DeskJet 3720 has started feeding paper in on the left side (as you look at the printer) only. I have checked for any paper jams (I cannot see any) have performed resets, checked the carriage for blockages, and even cleaned the rollers with cotton buds. The problem still occurs (as the paper feed starts, only the left side (the guide is in the right place) seems to feed, causing the paper to go in diagnally and jam. Any ideas please, or is it time to book in for a repair? Thankfully, it's still covered by a manufacturers warrantee.

 

Thanks,

 

Andy

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