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‎04-24-2019 01:33 PM

HP Recommended
Product: ENVY 4520 all-in-one printer
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have a one-year-old ENVY 4520 all-in-1 that we connect to wirelessly.  We use it primarliy for stand-alone copying and scanning.  Until about a month ago, a copy (not print) took about 30 seconds to complete.  Now it takes upwards of 6-7 minutes to complete a one page black and white copy.  Nothing has changed on the printer.  Checked for firmware update, it is up to date.  Attempted the 'unplug while on' trick multiple times, no change.  Printing to it, still works fine, just a minute or 2 for 3-4 page document.  Any good help is welcome!

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