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05-04-2019 04:03 PM
Product: envy 5540
Operating System: Microsoft Windows 10 (64-bit)
My envy 5540 will not print color from programs on my 64-bit Windows 10 laptop. It will print color from Chrome, and it will print color from my iPhone and my iPad. I have ascertained that grayscale is not checked anywhere, and I have uninstalled and reinstalled the printer according to hp directions.
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