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‎05-09-2019 10:43 AM

HP Recommended
Product: Pavilion 15-AW0002cy
Operating System: Microsoft Windows 10 (64-bit)

Hello!

basically installed 4gbyte memory  in my laptop and i added 8Gbyte.

Then dosn't work dual channel. At that time was my mistake....like below pic.

compare.png

 

I wanted dual channel so i replaced 8Gbyte memory module on slot 2.

I bought and installed same specification slot 1 and 2. But working single channel still like below pic.

What is wrong? Please sugesst me solution!

 

Thanks!16g.jpg

 

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