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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
05-15-2019 06:21 AM
Product: office jet Pro 8710
Operating System: macOS 10.14 Mojave
I replaced the HP 952XL Black Cartridge with another 952XL HP cartridge. I now get the error message
This Printer is Not Designed to Use Continuous Ink Systems'
I re-inserted the cartridge I removed and still get this error.
I have updated the driver, turned the printer on/off, unplugged it and restarted it. I still get the error and the printer is unusable.
A little frustrating spending >$100 for HP cartridges, using them in an HP printer and then get an error message that refers to Continuous Ink System that I am not even using. So I now have expensive cartridges and no printer to use them in.
Anyone else have this and any suggestions on how to resolve?
Who Me Too'd this topic
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