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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎06-08-2019 05:49 AM - last edited on ‎07-02-2019 02:40 AM by Retired

HP Recommended
Product: ENVY Photo 7130
Operating System: Unknown

Hi, I am getting the error for my black instant ink cartridge: "Remove and reinstall the indicated cartridge, making sure it is correctly installed".

 

I have tried the steps suggested by the chatbot: turn it off and on, reseat the cartridge, clean the contacts.  But still not working.

 

This is a cartridge that has been installed for a few months and there have been no changes, it suddenly stopped working.  What next, can I order a replacement cartridge?

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