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HP Recommended
HP Photosmart b010
macOS 10.14 Mojave

Hi,
I'm also having an issue with my new mac mojave and my old HP Photosmart b010 printer. I've tried everything from restarting the computer and printer to installing and reinstalling the softwares but nothing has helped. When i go to check the printers in the system preferences it doesn't show me any options for printers to add.
Please help me with a solution because my printer worked perfectly fine until 2 weeks back with the old mac that used a OS Sierra, i'm facing this problem only with the new mcbook pro that uses Mojave.
Thanks,

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