Printing Errors or Lights & Stuck Print Jobs

My printer has stopped printing in color properly. It seems the cyan is not working.  I have printed multiple test pages and in each case, it is apparent that the cyan is not working. I can print red, yellow and black; but unable to produce gray or green for example.  Blue shows as pink or not at all depending on shade of blue.  I have installed all new ink cartridges today, and have watched them quickly deplete by running diagnostic page after page. I have performed the "clean printhead" tool as well as attempted to clean the heads manually using a soft damp cloth.  Nothing seems to work, and I have nearly shot thru half the ink trying to work through this.  This problem was occurring both before and after replacing the new ink cartridges.

This printer is not quite 2 years old and I am very disappointed, as it really doesn't get that much use for color printing.  Despite it's like new condition, it is not worth trying to pay for a repair. I can almost guarantee any replacement printer I buy will NOT be an HP which is a shame since both my desktop and newly purchased laptop are both HP.  I refuse to try running the printhead cleaning tool anymore as it is proving to be a total waste of time and ink.