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‎07-02-2019 07:57 AM

HP Recommended
Product: HP Envy 7155
Operating System: Microsoft Windows 10 (64-bit)

Lots of problems printing today. First started out with  a blue screen on the printer with what looks like a power button and the code 6201922A. I used the scan doctor and had to uninstall everything. Upon reinstall, the printer appears in my printer list with driver unavailable under it. When I try to install a driver...the program just closes itself out.  So, I tried to do the wrieless set up wizard again which left me with the same blue screen and power symbol but a different error now - DB043708.

 

This printer is not even close to a year old. Please someone help me.

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