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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎07-13-2019 11:16 PM

HP Recommended
Product: Spectre 360 15in
Operating System: Unknown

Hello, 

I have a spectre 360 that has developed a cracked screen from normal use. The computer is taken care of very well and developed the crack upon opening. Many other threads have definitively proven this is a design flaw due to stress on the screen during normal opening and closing. The crack is near the camera and has spread downward. Other than this the computer has performed well so I am hoping to get a resolution to this before switching to another manufacturer. 

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