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‎08-13-2019 04:49 AM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Mac OS X 10.10 Yosemite

Our office printer isn't showing up on any of the previously connected devices. The internet is connected and showing as "excellent" yet it isn't appearing either on Windows or Mac. I have uninstalled the HP set up and re-installed on the mac but now it isn't appearing on there either, I've also reset the printer & scanner settings on mac & reset both the network settings on the printer and the printer itself. All diagnostic tests are coming back fine, only I'm not able to connect to either of the printers EWS URLs.

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