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‎08-16-2019 11:57 AM

HP Recommended
Product: HP Officejet Pro 6975
Operating System: Microsoft Windows 10 (64-bit)

I have been having difficulty with my HP printer for a while now. On both my Dell laptop and my mother's Macbook Air the printer comes up as offline. When I open my HP Smart app on my computer it says the printer is ready and shows the ink levels, etc. For a while I could get it to print through the HP Smart app but now even that is not working. I have tried rebooting the printer and computers several times.

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