• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎08-26-2019 01:03 PM

HP Recommended
Product: HP Photosmart e-All-in-one D110 series
Operating System: macOS 10.14 Mojave

My printer is an HP Photosmart e-All-in-one D110 series. I'm not sure how old it is, but I've had it for several years, at least 6 or 7. I just bought a new computer, a Mac OS Mojave 10.14.6. I'm trying to make the printer work with it. It seemed to connect fine, but it only prints black, no color. I tried a simple Google search for a driver, but couldn't find one. I still have the installation software, but it's a CD, and the new computer doesn't have a CD deck. I really like this printer. It has served me well for a long time, there's nothing wrong with it, and I recently bought plenty of extra ink. I really hope I don't have to replace it, but being able to print in color is an absolute necessity. Bonus points if anyone can make the scanner work too. (I haven't tested the scan feature yet since I got the new computer.) Does anyone know if it's possible? Or is my printer just too old? 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.