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‎08-30-2019 08:52 AM

HP Recommended
Product: HP Envy 4527
Operating System: Microsoft Windows 10 (64-bit)

Lenovo X201 - Windows 10 (64 Prof) was working with HP Envy 4527 (network) without issues. Had to re-install Windows 10. Now laptop will only print monochrome, even if colour selected. Also. Envy 4527 is duplex, and laptop no longer recognises this. I can only print in duplex manually. I have followed full HP procedure to delete the printer from the laptop, remove from registry and reload etc. to no avail. Test prints work OK, but not PDF files, Word (with colour) or emails.

My MacIntosh works perfectly with the printer.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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