Printer Setup, Software & Drivers
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SInce buying a new computer running the lastest version of Windows 10 64bit I am unable to print to my HP Envy 5544 in dupex or in colour. I can set the duplex unit to installed using the automatic configuration but it resets itself whenever I try to print. There is no colour option in Printingg Preferences. I have followed advice in other threads and deleted the printer and reinstalled to no avail. btw - I can send the document to my iPad and a Linux computer I use and print from there. It prints perfectly. Clearly the problem is either WIndows 10 or the drivers. This has been going on for a while by the looks of the threads here - time to sort it out pdq. Lastly my old computer, running an earlier version of WIndows 10 64 bit but kept up to date, printed just fine.
