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HP Laptop 15-bs180tx
Microsoft Windows 10 (64-bit)

Screenshot (11).pngmy laptop shut down automatic when battery level reaches 100% to 43%. I have been seen this problem for 2 weeks. When I check the battery  using hp diagnostic it shows "The battery is functioning correctly, but due to normal aging of battery, the battery life between charges is significantly shorter than  when battery was new."

please solve my issue as soon as possible.

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