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HP Envy Photo7134
macOS 10.14 Mojave

I use Affinity photo and like to vary the size of my prints.  I haven't encountered any problems when printing A4.  The issue arises when I attempt to print A5 sized documents, even though the printer specifically has a tray for this size paper.  It fails to recognise the paper tray.  

Any idea how to solve this problem?

 

Many thanks.

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