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Officejet 8610
macOS 10.14 Mojave

I noticed that my printer was not connected to the instant ink server. I removed web services from the printer and did a reset from the service menu - the printer works fine in that I can get to the EWS, AIRPrint, or scan. I just cant reconnect to web services. I have tried everything. Changing the DNS, fixing the IP address. Nothing i do reconnects the printer. I don't really care other than whenever I print, now I need to hit ok to the can not connect to web services message box. Any suggestions?

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