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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-19-2019 10:25 AM - edited ‎09-19-2019 10:29 AM

HP Recommended
Product: HP Office Jet Pro 8028

New printer,  On first scan from paper to image printer sends email with code and allows scan and sends scanned doc to email.

On second attempt to scan, inserting paper in feeder and then selecting "SCAN"  then selecting "EMAIL" results in a spinning circlethat continues for several seconds then returns to the home menu with no errors logged.    Restored factory defaults and repeated same process with exactly same result.   Checked upgrade status and no available upgrades.  On third try after selecting "SCAN" with documents loaded in adf,  printer advises the setup of webservices, prints the webservices page and returns to home.  Selecting SCAN again resulted in " There was an internal processing error. Please retry or manually check the firmware updates".

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