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‎09-28-2019 01:26 AM

HP Recommended
Product: HP Spectre x360 15T (2019)
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I am a college student and recently bought an HP Spectre x360 15T (2019) direct from HP to use for school. Thought I would invest in a more premium model that would hopefully last longer than cheaper options. I got it and immediately out of the box, the cursor would randomly move to set points on the screen when using the touchpad or pen, along with the right screen hinge being crooked. Called HP and was told to return the defective unit and reorder the same model. Just received the replacement, and everything is working, but now the left hinge is crooked and misaligned. Really frustrated to have this happen twice when I thought I was getting a premium build laptop. Is it normal for the hinges to be uneven and crooked? It's not affecting the rotation of the screen, but I'm also concerned about future problems and am overall disappointed this is still the case with the replacement.

 

Any help is appreciated!

Thanks,

Nick

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