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10-03-2019 06:33 PM
Product: HP Photosmart 6525
Operating System: macOS 10.13 High Sierra
Hello,
A few weeks ago, out of nowhere, my HP Photosmart 6525 stopped printing black ink. I've tried everything I can think of to fix this: repeated clean printhead and align printheads, reset to factory defaults, and replaced all the ink cartridges, but nothing is working. What can I do to fix this? I don't want to have to replace this printer since it was working fine up until a few weeks ago, not to mention the money I spent on new ink cartridges to try to fix this to no avail.
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