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‎10-09-2019 08:53 AM

HP Recommended
Product: envy 4520
Operating System: Microsoft Windows 10 (64-bit)

My hp envy 4520 stopped printing color. Test page will print color, but no apps will, it converts to grayscale. I reinstalled all the software, no change.  Printer preferences does not give any options regarding color, as if the option didn't exist.  I saw forum questions for several people with the same problem and it was never resolved. Can someone help?

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