-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
10-23-2019 04:35 PM
Product: HP Officejet pro 9015
Operating System: iOS
I can’t send fax, I have my printer connect directly to my lan line and then I do a “Run fax test” and on the screen it say text was unsuccessful and when I check the paper it’s says
fax hardware test - pass
fax connected to active telephone wall jack - pass
phone cord connect to correct port on fax - pass
using correct type of phone cord with fax - pass
dial tone detection- fail
fax line noise test - not run
fax line condition test - pass
and then it says you should be able to successfully send and receive faxes
what can I do to fix this problem, do I need to spend extra money on a dial tone thing that’s never gonna be used or... is there something else?
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.