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‎10-27-2019 06:45 AM - edited ‎10-27-2019 07:39 AM

HP Recommended
Product: HP Spectre 15-df0002na
Operating System: Microsoft Windows 10 (64-bit)

Got the laptop new from Amazon.

 

Has been going to BSoD since I got it.

Message on screen: NMI_HARDWARE_FAILURE

 

BIOS Version: AMI F.32 - 25/09/2019

Intel Graphics 630 UHD - 26.20.100.6813 - 19/04/2019

NVIDIA Graphics GTX 1050 Ti Max Q - 25.21.14.2202 - 06/04/2019

 

 

Windows 10 Home (64-bit) - Version 1903 - Build 18362

- No 3rd party antivirus installed.

- No unusual/unknown software installed.

- No 3rd party driver installed. All drivers are up-to-date, nothing to roll back.

- No hardware plugged in.

- No damage done to the device.

- Have re-installed Windows.

- HP Hardware Checker detected no issues.

- Bitlocker was enabled by default.

 

Anything else I should be checking/amending?

Who Me Too'd this topic
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