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‎11-06-2019 10:01 PM

HP Recommended
Product: Pavilion 22-a113w

My pavilion is asking for the admin password ‘ I do not know it ‘

just wanted to go in and factory reset the pavilion’ but can’t use touch’ it’s not allowing me to ‘ and the keyboard attached or mouse ISNT working ‘ I just wanted to factory reset the whole thing but no access to anyway to put any info in with a keyboard or mouse ‘ ALTHOUGH I can enter an admin password in ‘ its wrong I don’t know it ‘ so On the 3rd time I get my bios code ‘

doesnt work.... EVEN if I did get any of the above correct ‘ it still doesn’t settle the problem that the touchscreen is not enabled ??? Anyone SOS ‘ 

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