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‎11-20-2019 12:39 PM - last edited on ‎11-21-2019 07:13 AM by Retired

HP Recommended
Product: HP LaserJet Pro MFP M126nw
Operating System: Microsoft Windows 10 (64-bit)

I have a 30 plus page document I printed 3 days ago that reprints every time I reconnect my PC to the printer. The PC doesn't show this document in the queue anywhere. I have deleted the printer and drivers from the PC, restarted the PC and the printer is still printing this ghost document! I have done the factory restore in settings in the printer and disconnected the power for an hour as well. No luck getting this doc to stop printing! Please help me get this ghost out of the printer!

 

The short version:

-The printer is no longer on the PC

-Factory Restore on printer completed

-Disconnected and reconnected to the wireless network

-Printer still printing ghost document

Who Me Too'd this topic
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