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‎11-20-2019 02:35 PM

HP Recommended
Product: OfficeJet 4630
Operating System: macOS 10.15 Catalina

The printer will only print half a page when I use HP glossy photo paper. Using any other paper (printing and copying) it prints a full page. This is really bad when I need to print a photo. I'm running MAC OS X latest driver, I tried an uninstall and reinstall. Typically I'm using Adobe Photoshop to print, I also tried Preview app and just print from Apple TextEdit and Microsoft Word, still whenever I use the glossy photo paper (Letter Size), it only prints half a page. It seems maybe it's a paper feed issue, or the printer AI is just not working recognizing and advancing the sheet? I don't know...I have looked at probably 50 other support issues for the same issue on these forums, none of them have helped my situation, maybe my printer is just broken!?! Any help would be appreciated...

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