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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-24-2019 10:59 PM - last edited on ‎08-21-2025 10:16 AM by Moderator

HP Recommended
Product: HP DeskJet 2652

Bought the printer today, everything is installed/wired/loaded as it should yet I am unable to digitize pictures onto my computer.
The "HP App" simply states that my printer does not have a scanner. Yet it clearly does.
I was able to scan/print pictures directly, however. (By pressing the buttons which are onto to printer itself.) But can't for the love of me, find any ways to digitize them.
I tried "Hp Scan and Capture" but it can't seem to detect it either.

If you need any further details, do not hesitate.

Thank you!

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